This Payment Policy applies to users who have purchased the products Plan 1, Plan 2 or Plan 3, and to individuals whose payment details have been used to purchase these products.
Overview of Subscription Plans, One-Time Purchases and Payments
We offer different types of one-time purchases and annual subscriptions, and the specific pricing terms applicable to your account may vary depending on promotions and the type of subscription. In addition, some of our subscription plans renew automatically, as described in more detail below. If you have questions regarding your plan or product following your purchase, please refer to your Account page and the confirmation email sent to you after your purchase.
Our products with annual subscriptions are billed in one payment for the term. This means that if you purchase the yearly plan, you will be charged for the entire year at one time. Please note that we may use a third-party payment processor to facilitate your payments.
Our products with monthly subscriptions are billed monthly. This means that if you purchase a monthly plan, you will be charged the same rate each month. Please note that we may use a third-party payment processor to facilitate your payments.
Purchases made online at cleanpoolsandspas.com are non-refundable. We do not prorate refunds or offer partial refunds, and we do not offer refunds for yearly subscriptions. Monthly subscriptions can be cancelled- you will not be charged for future monthly payments but will not receive refunds for payments already made. Should you decide to no longer list the Embedded Digital Catalog or video on your website, contact us and we will remove the product at no charge.
All Embedded Digital Catalog subscriptions made online at cleanpoolsandspas.com renew automatically using the payment details on file for your account. If you purchase a subscription with automatic renewal, you acknowledge and agree that we are authorized to use the payment information on file for the renewal fee.
The date that your subscription will automatically renew is provided on your Account page and in the payment confirmation email sent after your initial purchase. You may cancel automatic renewal at any time before that renewal date through your Account page or by contacting our Customer Service team. This will stop future subscription charges from accruing to your account. We do not offer refunds for annual subscriptions after they have been placed.
If you signed up with a promotion, your renewal rate may be higher than your initial rate. Please refer to your Account page or the confirmation email sent after your initial purchase to review details about the renewal amount and the date of the next renewal.
If you do not renew the Embedded Digital Catalog, it will be removed from your site after the end of the subscription term.
Pricing Change Policy
Our prices may change in the future. If the pricing for your subscription does change, we will notify you, and provide you an opportunity to change your subscription, before applying those changes to your account or charging your payment details in connection with an automatic renewal.
By providing payment information to us, you agree that the payment information is valid and (1) in your name or (2) in the name of an individual who has authorized you to use their payment information for your subscription purchase.
If you provide someone else’s payment information, you agree that we may refund payment to that person if they so request and if the account is eligible for a refund under this Payment Policy. This may cause interruption to or termination of your service.
Longevity of Product Life
All purchases allow you to access the product available at the time or your purchase for as long as those services are available. Small Screen Producer makes no warranties or representations as to the expected lifetime of these services, and in purchasing a product, you acknowledge and agree that these services could change or terminate in the future.